COVID-19: self-isolation support scheme
The Welsh Government Self-isolation support scheme is for people on low income, who cannot work from home and who have to self-isolate.
You could get a payment of £500 to help with loss of earnings if you’ve been told to isolate by NHS Test and Trace or NHS Covid-19 app and you cannot work from home.
To get the payment you must:
- have been told to self-isolate by NHS Test and Trace or via the NHS Covid-19 app and
- be employed or self-employed and
- be unable to work from home and will lose income as a result and
- have a personal income of less than £500 per week
or currently be receiving at least one of these benefits: Universal Credit; Working Tax Credit; Income-based Employment and Support Allowance; Income-based Jobseeker’s Allowance; Income Support; Housing Benefit; Pension Credit.
Support for parents and carers
On 14 December 2020 eligibility was extended to include parents and carers who meet the following criteria:
- The child attends a school or childcare setting up to and including Year 8 (or up to age 19 if the learner has multiple and complex needs);
- The child has been asked to self-isolate by TTP or has been asked to self-isolate for 10 days or more by the school or child-care setting as a result of an outbreak in a school, childcare or further education setting; and
- Parents or carers meet the criteria of the main scheme, namely:
- are employed or self-employed;
- are unable to work from home and will lose income as a result; and
- (the applicant or their partner) have a personal income of less than £500 per week or are currently receiving, Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.; or
- The application is accepted under the discretionary scheme.
You may be eligible for a £500 discretionary payment if you meet all the eligibility criteria above, but:
- do not currently receive Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; and
- will face financial hardship as a result of not being able to work while you are self-isolating
The application is for one person only, everyone eligible in the same household must make an individual application.
Apply for the self-isolation support scheme
Before starting the application please make sure you have the following information to hand:
- your National Insurance number
- your most recent bank statement, wage slip or proof of self-employment
View COVID-19 self-isolation support scheme privacy notice
For further information or queries please email SelfIsolationPayments@newport.gov.uk
Any payment you receive under this scheme will be taxable but will be disregarded for benefits purposes.